Last updated: 28/05/2025
Welcome to Enhance-d Club UK at https://shop.enhance-d.com (the “Site”). This privacy policy describes how we collect, use, and share your personal information when you visit, interact with, or make a purchase from our Site.
Who We Are
This site is operated by Enhance-d Club UK, a trading name of Shifting the Perception of Type One Diabetes CIC (UK Company Number: 15401822).
Registered address:
18 South View, Leeds, LS19 7JD, United Kingdom
The names Enhance-d, Enhance-d Club, and Enhance-d Club UK are licensed for use by Sestante Analytics AG, Freiburgstrasse 3, Bern, 3010, Switzerland.
1. Information We Collect
When you visit the Site or make a purchase, we collect the following types of personal information:
- Order Information: Name, billing and shipping address, email address, phone number, and payment details (processed securely via WooCommerce and its integrated payment gateways).
- Account Information: If you create an account, we store your username, encrypted password, and order history.
- Technical Information: Device type, IP address, browser type, and cookies used to improve your experience and for analytics.
- Marketing Data: Your preferences and any communication you have with us via forms or email.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil orders, including delivery and customer service
- To manage your account and provide access to your order history
- To communicate with you regarding orders, updates, or promotions
- To improve and personalise your shopping experience
- To comply with legal obligations
3. Sharing Your Information
We share your data with trusted third parties where necessary for order fulfilment and service provision:
- Printful, Bioracer, and Kalas: For product manufacturing and shipping
- Sestante Analytics AG: For analytics, marketing, licensing, and club membership management
- WooCommerce and WordPress service providers: For secure hosting, payment processing, and plugin functionality
These third parties are only provided with the data necessary to perform their specific function and are required to process your data in accordance with applicable privacy laws.
4. Data Retention
We retain your order and account information for our records unless and until you ask us to delete it. You may request to delete or modify your data at any time by contacting us at: shop@enhance-d.com
5. Cookies
We use cookies to collect data on how our visitors interact with the Site to improve functionality, performance, and your user experience. You can control or delete cookies via your browser settings.
6. Your Rights
If you are a UK or EU resident, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Object to data processing
- Request data portability
To exercise these rights, please email: shop@club.enhance-d.com
7. Security
We take data security seriously and implement appropriate technical and organisational measures to protect your information. However, no internet-based site can be 100% secure.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Enhance-d Club UK
Email: shop@club.enhance-d.com
Address: 18 South View, Leeds, LS19 7JD, UK